JEWELRY CARE

It is important to us that any jewelry purchased through perlarusso.com maintains its high quality throughout the years. In order to ensure that your jewelry is kept in its best condition, please take note of the following recommendations:
> Clean as often as needed using a polishing cloth on any metal parts to reduce tarnish. Please keep in mind that due to personal pH levels of some people's skin, jewelry may tarnish more quickly for some. Since exposure to air can also oxidize jewelry, we recommend storing jewelry in a pouch rather than keeping it exposed to the air.
> Perla Russo jewelry is packaged carefully in complimentary pouches and protective boxes. We hope that you use these as an easy storage option to keep your pieces safe. The elegant presentation also offers a beautiful alternative to gift-wrapping.
> Please try to avoid excessive exposure to water and sunlight. We recommend removing your jewelry before washing dishes, showering, heading to the beach, etc. 
> How to keep Sterling Silver jewelry from tarnishing?

The noble silver color of 925 sterling silver stays shiny and glamorous for many years, but with time, natural processes cause oxidization and tarnishing. The next few tips will help you to keep your silver's glow.

  • Clean your silver jewelry with a cleaning cloth- using these cloths to clean silver once a week or so will keep sterling silver jewelry shining brightly. It should remove all dark stains and oxidization, however, if the piece of jewelry has intentional dark definitions - using this cloth may remove it as well, use the cleaning cloth carefully.  
  • Store the jewelry in a box, close drawer or in a zip lock plastic bag, it will prevent the tarnishing and getting them scratched. 
  • Taking a shower with your silver jewelry is allowed and even recommended. Water and soap will help keeping the silver clean.
  • When doing cleaning chores and using cleaning products (for example doing the dishes), it is advisable taking off all jewelry. Chemicals in the cleaning product may harm the jewelry and will cause tarnishing.
  •  Entering the sea or the pool with jewelry is not recommended, the chlorine and the salty water can damage the silver.
  •  Avoid any contact of silver with perfume, or lotions.
  • During the summer silver jewelry will tarnish quicker than usual, caused by the pH of our sweat and the humidity in the air.  
> When purchasing a gold plated jewelry piece, please take into account that the coating may wear off over time. We offer a one year warranty on our gold plating and will re-plate your jewelry item free of charge (if used according to the recommendations).
Please note - Perla Russo will not be held responsible for any damages that may occur by foregoing the above recommendations.
 
WARRANTY 
We offer warranty for the plating of the jewelry for up to 1 year from date of purchase. 
The jewelry is designed and manufactured handmade in Israel and plated in high quality and resistant 14-24K gold, rhodium or black.
To protect the plating over time, you should avoid wearing jewelry while sleeping, bathing or practicing sports and avoid contact with perfumes, hairsprays, and other beauty products. 
It is recommended to store the jewelry in a dry place and not in bathrooms.
If your jewelry needs a renewal of plating, please contact us to send it to us and we will send it back to you free of charge.
We will charge a small fee for renewals of plating after termination of the 1-year warranty.
If for any reason any other problem occurs with an item you purchased, you may contact us and we will fix it for you and send it back to you free of charge.